Call Centre / Customer Service

Account Manager

Not Specified

SF Recruitment are currently recruiting for an Account Manager to work for a growing business based in Market Harborough.
As the Account Manager you will ensure the timely and profitable delivery of client projects

Key responsibilities include –

– Maintain relationships with new and existing clients, ensuring we deliver prompt follow up to all client communications
– Oversee preparation, coordination and attendance for client meetings and conference calls
– Ensure that all meetings are documented and contact reports raised, distributed and followed up to the completion of all action points in a timely manner as appropriate
– Ensure that client KPIs and SLAs are monitored
– Support line manager with the financial performance of client accounts through timely and accurate forecasting, estimating and invoicing as appropriate
– Support accounts department in management of floats and debt recovery
– Maintain awareness and understanding of clients’ business context to maximise opportunities
– Support clients with proactive operational solutions which support commercial objectives

In return you will be offered a salary of up to £30,000 and work office hours Monday-Friday
If you feel you have the right skills for this role please apply today or contact me directly on (url removed)
Employment Type: Permanent