Call Centre / Customer Service

Customer Service Manager

Full Time

Customer Service Manager/Haywards Heath/ Business Support

Client Details

Our well establish client in Haywards Heath are looking for a customer service manager.

Description

The successful customer service manager will be responsible for building, developing and motivating a team, ensuring processes and procedures are in place

Previous knowledge establishing a small but growing contact centre team

Ensuring all targets are achieved monthly

Implement new systems and optimise existing systems

Providing hands on support and managing queries

Profile

The successful customer service manager will have outstanding team and people leadership skills

Ability to handle challenging customer queries

Knowledge of managing a team in previous role

Have access to a car

Job Offer

£30,000-£35,000


Employment Type: Permanent