Order Processing Associate

This Order Processing Associate position is looking for a proactive and sociable character based in the Luton area who is looking to develop their career in a dynamic customer focused environment where the company pride themselves on providing market leading customer service. The department specialise in the Logistics Distribution and Supply chain of the Groups specialist equipment

Client Details

My Luton based client are a leading company in their field with an excellent customer centric approach focused around their Logistics Distribution and Supply chain operations to ensure best in class customer service is given every day.

Offering great international progression opportunities along with training on the job and externally they are a company keen to develop individuals skill set and characters to aid them to progress in their careers


Order Processing Associate duties and responsibilities;

  • Manage orders from start to finish
  • Dealing with suppliers on all matters relating to customs and tariffs
  • Responsible for supporting regional sales activities including order management as well as sales- related support
  • Ensure order fulfilment by liaising with central or local warehouses
  • Liaise with Sales reps and end-users in relation to order information (including order tracking)
  • Share orders with finance for payment fulfilment (where applicable)
  • Manage order-related complaints
  • Support CRM Function by providing quoting trends and analyse opportunities, e.g. profiling customers based on recent purchasing trends to be used by Sales personnel for sales targeting


Order Processing Associate Professional experience and personal attributes desired

  • Experience in the field of sales support, order management, or equivalent
  • Experience with order processing
  • Proactive nature with a desire top progress your career
  • Very good verbal and written communication skills in English
  • Commercial understanding, being able to provide complex support on orders
  • Independent and self-structured working ethic
  • Strong attention to detail

Beneficial experience

  • Experience in SAP
  • Experience in imports/export environment

Job Offer

They are a leader in their field and are in a continuous state of growth, which makes joining them a very good opportunity including bonuses, training, mentoring and international opportunities

Employment Type: Any