Call Centre / Customer Service

Sales & Service Advisor

Not Specified

If you love a fun, friendly & driven environment you’ll enjoy working at our client’s awesome & professional contact centre based in Luton where helping people is always the number one priority.

This is a brilliant opportunity to develop your career working within a supportive, exciting and fast paced environment!

Your role will be to take inbound/outbound calls from customers, understand their query and find the best solution for them. Being able to offer helpful advice whilst taking the opportunity to upsell and cross sell to customers to best suit their needs.

Full Time Permanent Positions working between 8am-8pm Monday – Friday and 9am-5pm Saturday, Sunday 10an – 4pm all on a rotational shift pattern.

You will be given full training and offered a competitive starting salary up to £18,000 + Realistic Bonus of up to £4000 a year (paid monthly) + Awesome Company discount!

Key Responsibilities:

• Offer support to customers by providing sound advice

• Identify the customers requirements and be able to upsell products to satisfy customer needs

• Accurately record data, ensuring compliance when selling regulated services and to ensure field teams can deliver service excellence.

• Work closely within your team supporting and helping colleagues to achieve their best

To be considered for this role you will need:

• Sales and/or Customer Service experience with a results driven attitude

• Excellent communication skills and strong listening skills

• Ability to build rapport with customers

• Be self-motivated to hit & exceed targets

This is a great opportunity with some brilliant earning potential working with a well-known business that offers super opportunities to progress your career
Employment Type: Permanent